The item never turned up with the buyer in the US so he, naturally raises a complaint. Tip You can also add, update, or delete shipping addresses, including changing your primary shipping address, in the Addresses section - opens in new window or tab of My eBay. Hi, I sold an item globally and Shipped it on February 12, 2016. I have a substantial issue with eBay's Global Shipping service. Hi - hope someone can help me with this. In ebay there is no clear way of how to contact a global shipping program representitive . You can find out more in our article about changing the address on your eBay account. The second payment goes to the global shipping provider to cover the international postage cost and any import charges, if applicable After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page. Need help because customer opend a Paypal Protection Item case and now I don't know how to track it. Sent the item via courier to the Derbyshire centre and know it arrived as the couriers website, Hermes, shows it as delivered. When an item is sold through the GSP program, the seller sends the item to a UK address, and eBay’s GSP partner takes over from there to […] Buti can get nothing from the tracking #'s. 1. If the goods are shipped from the United States or United Kingdom, then the sellers often use the eBay Global Shipping Program and packages are sent through Pitney Bowes.Often times eBay China sellers ship packages through following carriers: China Post, SFC, Winit, ePacket. eBay then managed international postage and customs. eBay’s Global Shipping Program (GSP) aims to make international shipping easy for eBay sellers. Is there a direct number to call eBay Global Shipping Center? With GSP you only have to ship your product to a warehouse in your own country, then eBay takes over and handles international delivery to the buyer. The Global Shipping Program makes items available to over 60 million buyers worldwide while allowing sellers to ship the item domestically to eBay’s shipping center. You can then edit the address, select a different address, or add a new address. Hi All I sold an item via the Global Shipping program. Delivery methods from eBay vary depending on where the eBay seller is physically located. The Programme enables Buyers to obtain parcel processing, international postage, and customs clearance services (the "Services") at checkout. priraut@ebay.com 022-66690339 NOTE: For any issues related to Online Booking / Shipping/ Tracking / Delivery /Claims, firstly you need to contact the respective Logistic Partners I used Royal Mail Signed For to post it to the Ebay UK Shipping Centre under their Global Shipping Program. A few days later I checked the tracking information via the Royal Mail web site and it … I was told on … eBay notified sellers in the UK that it was adding 16 additional countries to its Global Shipping Program (GSP), bringing the total number of countries to over 100. Sold an item to a US buyer which automatically went through the global shipping program. Seller urged me to contact the global shipping program several times, but did not provide me with a contact. eBay UK announced it updated its Terms and Conditions for a service offered to sellers. Just a warning for others: Recently I sold an expensive camera lens to Germany. Buyer paid and I sent it to the shipping centre in Derby via myHermes (which I have done a lot and not had a problem) Then the buyer contacted me and said ebay had the wrong address and could I send it to this different one? I have called eBay four times and was told that they would pass my info onto a supervisor, who will get back to me, but no one has. 2. 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